Privacy Policy

Last updated: January 2025

Introduction

Subzero Research Inc. ("we", "our", or "us") operates the Subfrost API platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Account Information

When you create an account, we collect your email address and any other information you provide during registration.

Usage Data

We collect information about your use of our API services, including:

  • API requests and responses (excluding sensitive data)
  • IP addresses
  • Request timestamps and frequency
  • Error logs for debugging purposes

Payment Information

Payment processing is handled by third-party providers. We do not store your complete payment card information.

How We Use Your Information

We use collected information to:

  • Provide and maintain our API services
  • Process transactions and send related information
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or abuse
  • Send technical notices and support messages

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].